Bio

Olivia is an internationally known expert in Business Intelligence and Organizational Alignment. Her passion for finding successful solutions for her clients and partners has inspired her research in systems thinking and integrated business practices. She is considered a thought leader in the integration of analytic tools and holistic organization practices that deliver success through the optimal leverage of quantitative and qualitative practices and methodologies.

Her many years of research and study in the areas of Data Mining and Business Intelligence led to the writing of her first book, Data Mining Cookbook, Modeling for Acquisition, Risk and Customer Relationship Management (Wiley 2001). Seeing a larger need in the blending of analytics with softer skills, she was inspired to conduct research in the areas the integration of more qualitative skills building. This led to her research into the link between Organizational Development and Complexity Science and the writing of her second book, Her book, Business Intelligence Success Factors, Aligning for Success in a Global Economy (Wiley/SAS, 2009).

She has been working with clients for several years in areas of communication, change management, team building and leadership development. Olivia is a certified Holacracy Practitioner. Holacracy is a set of practice designed to tap into the wisdom of the organization. In addition to working with her own clients, Olivia serves on the management team at Data Square, LLC as EVP and Project Executive.

Her clients include Cisco, Citizen’s Bank, Clorox, HP, IBM, Xerox, Providian Insurance, Ameriquest, State Farm, Nationwide, and SAS. Olivia has a BA in Mathematics from Gettysburg College and an MS in Decision and Information Systems, with a concentration in Statistics, from Arizona State University.