Business Success: High Quality Communications
High-quality communication comes in many forms, all of which play an important role.
Frequent Communication
Effective communication is necessary to exchange information in highly interdependent organizations. Frequent communications are important for building familiarity and trust, which leads to increased sensitivity and responsiveness.
Timely Communication
Organizations that thrive on turning information into knowledge understand that timing is everything. As speed to respond has grown in importance, delays can lead to waste and increased costs. Timely communication facilitates the smooth transition of information in highly interdependent organizations.
Accurate Communication
In an information-driven economy, accurate communication is essential. However, as an integral part of relational coordination, accuracy often suffers when organizations become more complex and greater speed is encouraged. Business Intelligence systems provide a solid framework to ensure accuracy.
Problem-Solving Communication
Highly interdependent organizational processes can run flawlessly until a problem arises. However, when members of these complex organizations face problems and are not skilled in dealing with them, conflict often arises, leading to blame and loss of communication. Organizations that focus on developing communication skills will benefit from the increased contacts and depth of connection.
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