“Into today's high-tech, volative economy, adaptability and resilience are the new core comptencies .”

This timely book discusses the latest practices emerging in organizational development that support Business Intelligence intensive companies. Thoroughly exploring the components of quantum physics, chaos theory, complexity science and evolutionary biology to provide a scientific framework for a new corporate model, Business Intelligence Success Factors explains why these practices and competencies are critical given the speed of change, globalization, and advancements in technology and business intelligence.

 

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Table of Contents

About the Contributors

Preface

Acknowledgments

Part I           The Landscape

Chapter 1    The Evolving Business Landscape

Navigating Uncharted Waters

Shifting from Reactive to Proactive

Strategies for Capturing Value

Motivation for Change

The Evolving Organization

Chapter 2    Models from Science and Nature

Quantum Physics

Quantum Organizations

Evolutionary Biology and Living Systems

Complexity Science and Chaos

Systems Theory and Systems Thinking

Systems Thinking for Business Intelligence

Part II    The Success Factors

Chapter 3     Effective Communication

Benefits of Effective Communication

Principles of Communication

Role of the Receiver

Communication in a High-Tech Economy

Nonverbal Communication

Theory of Relational Coordination

Principles of Dialogue

Art of Listening

Storytelling

Chapter 4     Collaboration

Collaborating for the Future

Creating a Collaborative Culture

Building Collaborative Teams

Value of Trust

13 Behaviors

Collaborative Technologies

Collaboration in Action: A Case Study

Chapter 5     Innovation

Creativity

Innovation in the Marketplace

Tips from the Field

Chapter 6     Adaptability

The Shifting Paradigm

Traditional Methods

The New Paradigm

Models for Adaptive Organizations

Leveraging Chaos in Organizations

Conflict Resolution: A Living Systems Approach[AU: all cut heads have been changed to features. Please verify throughout]

The Learning Organization

The Fifth Discipline

A New Global Organization

Chapter 7     Leadership

The Conscious Leader

Social Intelligence

Paradox of Empowerment

10 Principles for Leading a Dynamic Organization

Tapping Organizational Wisdom

Harvesting Business Knowledge Approach Summarized

Part III        Models and Practices

Chapter 8      Systems Thinking

Basics of Systems Thinking

Systems View of Business Analytics

Chapter 9       Holacracy

Evolving the Organization

Introducing Holacracy™

Part IV        Beyond Our Corporate Borders

Chapter 10      Possibilities

Holacracy in the World

Why Business?

Edgewalkers

Organizations on Purpose

Bottom Line

Appendix A

Appendix B

About the Author

Index

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Business Intelligence Success Factors
by Olivia Parr Rud
Published by John Wiley & Sons
ISBN 0-470-39240-9

© 2009 by Olivia Parr Rud and The Olivia Group